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Frequently Asked Questions

At Sumer Innovations, we work with you side-by-side through your building design journey. Through our platform, we connect you to a vast network of local and remote skilled professionals. Your project benefits from diverse perspectives and expertise, meticulously tracked by our system, and directly handled by reliable professionals and managers. Our distinctive approach leverages a large network of small businesses and independent contractors worldwide, including architectural designers, civil and structural engineers, MEP engineering designers, interior designers, and CAD drafters. This diversity allows us to assign multiple experts to your project, ensuring optimal results delivered on time and within your desired budget.

Every candidate seeking to join the Sumer Innovations network undergoes a rigorous interviewing process and meticulous vetting. We ensure that each candidate's licensure is verified with the state's engineering and architecture boards, meticulously review a selection of their design work, conduct background checks in some instances, and mandate the signing of the terms and conditions before granting registration on the platform and offering services to the clients. With only a remarkable 6% of candidates successfully making it through our rigorous selection process, the result is an impressive project success rate and client satisfaction exceeding 97%.

While our operations are fully remote, we boast a network of local building professionals available for on-site meetings. Our active experts are strategically situated in Colorado, California, Oregon, Washington, Arizona, Texas, and southern Nevada, equipped to offer services for any remotely feasible project throughout the USA, such as new construction projects.

To get in touch with our customer service or support, there are several options available:
Live Chat: You can reach our live chat during business hours from Monday to Friday, 8:00 AM to 5:00 PM. Simply visit our website and look for the live chat option to initiate a conversation.
Contact Information: You can contact us using the provided contact information on https://sumerinnovations.com/contact/
Email: You can email us at contact@sumerinnovations.com
Phone: You can call us during business hours at (720) 239-2233
Please note that our customer service operates during business hours, and we strive to respond to all inquiries as promptly as possible. If you have any urgent matters or require immediate assistance, we recommend using the live chat option or contacting us via phone.

To join our platform, simply click the 'START HERE' button or use this link: https://portal.sumerinnovations.com/start-here. Complete a brief form to register your account and submit your project for a quote.

Depending on your project size and the available information, the quote takes anywhere from 48 hours to a week.

Yes, our platform is free to use. We do not charge any fee to use our platform.

Once your account is registered, one of our administrators will be assigned to your project and will be reaching out to collect the necessary details and ask you important questions. Based on that, the administrator will assign the appropriate expert to assist you with your needs.

At Sumer Innovations, we connect you with industry experts from multiple fields to work on your project(s) in one place. You will not need to hire multiple firms and coordinate across many emails. Here, we handle all communications for you in one spot.

Our skilled professionals offer free project quotes. In cases where a more in-depth assessment, like a feasibility study or on-site visit, is needed, nominal charges may apply for these specialized services.

For site visits, fees may apply depending on the location and service type. Feel free to reach out to us for an estimate of the site visit fee.

Certainly, you may initiate a refund request in accordance with our refund policy outlined in this link: https://sumerinnovations.com/refund-policy/

Yes! We offer up to a 10% discount for first-time clients who proceed with our quote within a week.

You can track your project status by signing in the platform, going to projects, and then opening the project page by clicking on the project title. From there, you will be able to see all your project details.

Yes, our platform offers pre-designed blueprints for houses. You can shop for blueprints by clicking the button below. All our blueprints are provided by designers registered on our platform. Once you purchase a house blueprint, you can customize and/or engineer it directly on our platform to make it permit- and construction-ready.

Clients' Testimonials